Live SMS coverage automation

Your caregivers text.
Coverage handles itself.

When a caregiver cancels, ShiftCare finds backup, confirms the shift, and notifies the family — automatically, over SMS. No app. No phone calls. No 6am scramble.

Book a 15-min demo → See how it works
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Min avg coverage time
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Phone calls you make
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Parties auto-notified
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Hours/week saved
6:02 AM

It's 6am. Maria just canceled.

Your phone buzzes. A caregiver is sick and can't make her 9am shift with Mr. Hayes. The old way? You start calling caregivers one by one, hoping someone picks up.

The old way

Twelve calls. Three voicemails. Still no coverage.

Every minute counts. The family is expecting someone. You're stuck dialing through your roster while your other work piles up — and the clock keeps ticking.

The ShiftCare way

One text in. Coverage out.

ShiftCare reads Maria's message, instantly reaches eligible backup caregivers, and the first to reply "YES" gets the shift. You did nothing.

MariaCancel my shift tomorrow, feeling awful 🤒
ShiftCareGot it — we'll find coverage. Feel better!
ShiftCare → PriyaMaria's 9am with Mr. Hayes is open. Can you cover? Reply YES/NO
PriyaYES I've got it 👍
ShiftCare → Family✅ Coverage confirmed. Priya arrives 9am.
6:05 AM

The family knows. You slept through it.

Priya is on her way. Mr. Hayes' daughter got an automatic update. Your coverage log is complete. This happens every day — now it handles itself.

How it works

Three steps. Zero phone calls.

ShiftCare works over plain SMS — your caregivers already know how to text.

📩
STEP 01

Caregiver texts to cancel

A caregiver sends a normal text message. ShiftCare's AI understands natural language — no codes or apps required.

⚡
STEP 02

Coverage hunt fires instantly

ShiftCare messages eligible backup caregivers in priority order. The first to reply "YES" automatically claims the shift.

🔔
STEP 03

Everyone's notified

The covering caregiver, the client's family, and you all get automatic confirmations. The coverage log writes itself.

Everything you need

Built for how home care actually runs

From the 6am callout to the monthly pay stub — ShiftCare covers the whole operation.

🤖

AI message understanding

Recognizes cancellations, confirmations, and declines from plain-English texts — no rigid keywords.

🎯

Automated coverage hunt

Reaches backup caregivers in smart priority order until a shift is claimed.

👨‍👩‍👧

Family notifications

Client families get automatic arrival and coverage updates — so they stop calling the office.

📊

Live agency dashboard

Real-time shift status, coverage logs, and caregiver management in one clean view.

📱

Caregiver portal

Caregivers view their schedule, clock in/out, and access pay stubs from any phone.

🛡️

Carrier compliant

Fully 10DLC-registered with TCPA-compliant opt-in — your messages get delivered.

Pricing

Simple plans that pay for themselves

One uncovered shift costs more than a month of ShiftCare.

Starter
$99/mo
For small agencies getting started.
  • Up to 10 caregivers
  • Automated coverage hunt
  • Family notifications
  • Email support
Get started
Growth
$199/mo
For growing agencies that need scale.
  • Up to 30 caregivers
  • Everything in Starter
  • Caregiver portal & pay stubs
  • Priority support
Book a demo
Scale
Custom
For multi-location operations.
  • Unlimited caregivers
  • Everything in Growth
  • Dedicated onboarding
  • Custom integrations
Talk to us

Questions? Let's talk.

Send us a message and we'll get back to you — or skip ahead and book a live demo on the calendar.

📍
4605 Latrobe Pl, Alexandria, VA 22311
📞
(703) 577-4626
✉️
aman@shiftcarehq.com
📅 Schedule a demo

Caregiver calls out. Coverage found. You did nothing.

See ShiftCare handle a live cancellation in under 5 minutes.

Book your demo →