ShiftCare turns the call-off scramble into a text message. It finds the caregivers who are actually eligible, offers them the shift, and confirms the first to accept — then tells the family who's coming. Nobody picks up a phone.
No app for your caregivers to install. No change to the software you already run.
The problem
Down the list, one at a time, hoping. Checking who's certified, who's nearby, who's already working a double. It takes half an hour on a good day and it happens most weeks — usually at 6am, or on a Sunday, or while you're doing something else.
And an uncovered shift doesn't just cost you the shift. It costs you the conversation with the family afterwards.
How it works
No form, no app, no code to remember. ShiftCare reads it and works out which shift they mean.
Ranked by proximity, the certifications that client requires, and who has covered for them before — skipping anyone unavailable or already at their daily limit.
First to accept gets it. Everyone else is told it's taken, so nobody turns up to a shift that's gone.
A link with the caregiver's name, arrival time and live status — no login, no password.
Why it actually gets used
The entire caregiver side is plain text messaging. Every tool that asks caregivers to download an app, create a password and learn a new screen is fighting adoption from day one — in a workforce with real turnover, that fight never ends.
Works on any phone that can receive a text. Including the ones that aren't smartphones.
Nothing to reset at 6am. Nothing to lock anyone out at the worst moment.
They already know how to reply to a text. That's the whole interface.
What it isn't
ShiftCare does one job. It sits alongside whatever you already run, and if it doesn't earn its place you can stop using it without unpicking your operation.
Where we are
ShiftCare is early and we'd rather say so. We're looking for two or three agencies — roughly 25 to 100 caregivers, currently handling call-offs by phone and group text — to run it properly and tell us where it falls short.
Get in touch
We'll spend most of it asking how you handle call-offs today. Then you'll send a text from your own phone and watch a shift get covered — that's a better test than any demo we could give you.
If it's not a fit we'll say so. We're looking for two or three agencies, not two hundred.